Cookie Policy

Last Updated: June 26, 2026

1. Introduction

Welcome to Chopt's Cookie Policy. As a food service business operating in the United States, we are committed to transparency about how we collect and use data from visitors to our website. This Cookie Policy is intended to give you clear and comprehensive information about the cookies we use, why we use them, and how you can manage your cookie preferences.

This policy applies to all users of choptnow.click and should be read alongside our Privacy Policy and Terms of Service. If you have any questions about our use of cookies, please contact us at [email protected].

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used by website owners in order to make their websites work more efficiently, provide a better user experience, and supply information to the owners of the website.

Cookies are created by your web browser at the request of the website you are visiting. They are stored locally on your device and sent back to the originating website each time you return to it, or to any other website that recognizes that cookie. Cookies do not contain executable code and cannot carry viruses or install malware on your device.

2.1 How Cookies Work

When you visit our website for the first time, our server places a cookie on your browser. On subsequent visits, your browser sends the stored cookie back to our server. This process allows our website to recognize you as a returning visitor and remember your preferences. Cookies can also be set by third-party services that appear on our pages, such as analytics providers and advertising networks.

2.2 Similar Tracking Technologies

In addition to cookies, we may also use similar tracking technologies such as:

  • Web Beacons (Pixel Tags): Tiny transparent images embedded in web pages or emails that track user behavior and engagement.
  • Local Storage: A browser feature that allows websites to store data locally on your device, similar to cookies but with larger storage capacity.
  • Session Storage: Temporary data storage that is cleared when your browsing session ends.
  • JavaScript Tags: Code snippets embedded in web pages that collect user interaction data.

3. Types of Cookies We Use

We use several categories of cookies on our website. Each category serves a specific purpose, as described below:

3.1 Essential Cookies (Strictly Necessary)

These cookies are absolutely necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided. You cannot opt out of essential cookies through our website, as they are required for the site to operate.

Essential cookies may be used to:

  • Maintain your session as you navigate between pages
  • Remember items you have added to an online order or cart
  • Authenticate your account login
  • Ensure security and prevent fraudulent activity
  • Load balance traffic across our servers

3.2 Analytics Cookies (Performance Cookies)

Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's structure, content, and user experience. These cookies track things like how many people visit our site, which pages are most popular, and how users navigate from one page to another.

We use Google Analytics, a web analytics service provided by Google LLC, to analyze website traffic and user behavior. Google Analytics uses cookies to collect information about your use of our website, including your IP address, browser type, pages visited, and time spent on the site.

3.3 Functional Cookies (Preference Cookies)

Functional cookies allow our website to remember choices you make and provide enhanced, personalized features. These cookies may be set by us or by third-party providers whose services we have added to our pages. If you disable these cookies, some or all of these features may not function properly.

Functional cookies may be used to:

  • Remember your language or regional preferences
  • Remember your preferred restaurant location or delivery address
  • Store your food preferences and dietary restrictions
  • Remember whether you have accepted our cookie notice

3.4 Advertising Cookies (Targeting/Marketing Cookies)

Advertising cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with the website operator's permission.

We use Google Ads and may use other advertising platforms to promote our food services. These advertising cookies track your browsing habits across websites to build a profile of your interests and show you relevant ads.

4. Specific Cookies We Use

The following table provides detailed information about the specific cookies used on our website:

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Registers a unique ID used to generate statistical data on how you use the website. Used to distinguish users and track sessions. Analytics 2 years
_gid Google Analytics Registers a unique ID used to generate statistical data on how you use the website. This cookie stores and updates a unique value for each page visited. Analytics 24 hours
_gat Google Analytics Used by Google Analytics to throttle request rate, limiting the collection of data on high-traffic sites. Analytics 1 minute
_gcl_au Google Ads (AdSense) Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Tracks ad conversions and measures campaign effectiveness. Advertising 3 months
_ga_[ID] Google Analytics (GA4) Used to persist session state and store information about how you interact with the website. Part of Google Analytics 4 tracking. Analytics 2 years
cookieconsent_status Chopt (choptnow.click) Stores your cookie consent preferences so we do not ask for consent each time you visit. Essential 1 year
session_id Chopt (choptnow.click) Maintains your active user session as you navigate between pages on our website. Essential for online ordering functionality. Essential Session (deleted when browser closes)
cart_token Chopt (choptnow.click) Stores information about items you have added to your online food order cart. Essential / Functional 30 days
user_location Chopt (choptnow.click) Remembers your preferred restaurant location or delivery address for a more personalized ordering experience. Functional 6 months
_fbp Facebook (Meta) Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. Advertising 3 months
fr Facebook (Meta) Used by Facebook to provide a series of advertisement products, including real-time bidding. Tracks users across websites for advertising targeting purposes. Advertising 3 months
lang Chopt (choptnow.click) Remembers your language and regional preferences for website display. Functional Session

This table represents the most common cookies used on our website. Due to the dynamic nature of online technologies, additional cookies may be set by third-party services that we integrate with from time to time. We will update this table as needed to reflect any changes.

5. Third-Party Cookies

Some cookies on our website are placed by third-party services that we use to enhance your experience or analyze our website's performance. We do not control how these third parties use their cookies. Please refer to the respective privacy policies of these third parties for more information:

  • Google LLC: Google Analytics and Google Ads cookies help us track website performance and advertising effectiveness. Visit Google's Privacy Policy for more information.
  • Meta Platforms, Inc. (Facebook): Facebook cookies are used for social media integration and advertising. Visit Facebook's Data Policy for more information.
  • Payment Processors: If you make an online order or payment through our website, our payment processors may set cookies to facilitate secure transactions.

6. How to Manage and Disable Cookies

You have the right to decide whether to accept or reject cookies (except for strictly necessary cookies). There are several ways you can manage your cookie preferences:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can configure your browser to block all cookies, accept only certain types of cookies, or to notify you when a cookie is being set. Please note that restricting cookies may impact the functionality of our website.

Here are instructions for managing cookies in the most common browsers:

  • Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data. Visit Chrome Help for detailed instructions.
  • Mozilla Firefox: Go to Settings > Privacy & Security > Cookies and Site Data. Visit Firefox Support for detailed instructions.
  • Apple Safari: Go to Preferences > Privacy > Manage Website Data. Visit Safari Support for detailed instructions.
  • Microsoft Edge: Go to Settings > Cookies and site permissions > Manage and delete cookies and site data. Visit Edge Support for detailed instructions.
  • Opera: Go to Settings > Advanced > Privacy & security > Content settings > Cookies. Visit Opera Help for detailed instructions.

6.2 Opt-Out Tools for Specific Services

You can also use the following opt-out tools provided by specific third-party services:

Service Opt-Out Tool Description
Google Analytics Google Analytics Opt-out Browser Add-on Install this browser add-on to prevent Google Analytics from collecting your data across all websites.
Google Ads Google Ad Settings Manage your Google advertising preferences and opt out of personalized ads.
Facebook / Meta Facebook Ad Preferences Manage your Facebook advertising preferences and control how your data is used for ads.
Digital Advertising Alliance (DAA) DAA Opt-Out Tool Opt out of interest-based advertising from participating companies through the DAA's WebChoices tool.
Network Advertising Initiative (NAI) NAI Opt-Out Tool Opt out of interest-based advertising from NAI member companies.

7. Impact of Disabling Cookies

While you have the right to disable or restrict cookies, please be aware that doing so may significantly impact your experience on our website. The following describes the potential effects of disabling each type of cookie:

  • Essential Cookies Disabled: If you block essential cookies, our website may not function properly. You will likely be unable to complete online food orders, log in to your account, or use other critical features. We strongly recommend keeping essential cookies enabled.
  • Analytics Cookies Disabled: Disabling analytics cookies will prevent us from understanding how you use our website. This means we will have limited ability to identify and fix issues or improve your user experience. Your browsing experience should not be significantly impacted, but you may still see the same errors or usability issues that other users experience.
  • Functional Cookies Disabled: If you disable functional cookies, you may find that our website does not remember your preferences, such as your preferred restaurant location, delivery address, or dietary preferences. You may need to re-enter this information each time you visit.
  • Advertising Cookies Disabled: Disabling advertising cookies will not prevent you from seeing advertisements, but the ads you see may be less relevant to your interests. You may still see ads related to our food services, but they will not be tailored to your browsing history or preferences.

8. Your Rights Under US Privacy Law

As a food business operating in the United States, we comply with applicable federal and state privacy laws, including the Federal Trade Commission Act (FTC Act) regarding unfair or deceptive trade practices related to data collection and use.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • The right to know what personal information is collected through cookies and how it is used
  • The right to opt out of the sale or sharing of your personal information collected via cookies for cross-context behavioral advertising
  • The right to request deletion of personal information collected through cookies
  • The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the details provided in Section 10 below.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable laws, or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the "Last Updated" date at the top of this policy and, where appropriate, by providing a more prominent notice on our website.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies. Your continued use of our website after any changes to this Cookie Policy constitutes your acceptance of those changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please contact us using the following details:

Chopt — Contact Information

We will respond to your inquiry as promptly as possible and within the timeframes required by applicable law.